Order, Payment and Shipping Information
How To Order
Simply place your order by contacting us at firstname.lastname@example.org, 24 hours a day, 7 days a week, at your convenience. Orders must be placed a minimum of 5 business days before expected delivery/collection date. However, we do entertain orders of less than 5 business days notice at an additional express charges as follows:
- Next day delivery*: $50 express charge.
- Orders placed 2 days before delivery date*: $30 express charge.
- Orders placed 3-4 days before delivery date*: $20 express charge.
*order must be placed by 11am
For faster processing of order, do include these details in your e-mail:
- Price of gift.
- Gender of baby.
- Baby’s name for gift personalization.
- Message on personalized gift card.
eg. Congrats Lynn on the birth of your baby boy! From: Jon & Jen.
- Delivery date, address, recipient name & contact;
- Preferred payment method: 1. Bank transfer; 2. COD; 3. Credit card via Paypal (additional $7 fee)
Our regular business hours are 9AM to 6PM (GMT +08:00) on Mondays through Thursdays , and 9AM to 2PM (GMT +08:00) on Fridays. We are closed on Singapore public holidays.
We accept payment through Bank Transfers from the following banks UOB, DBS, POSB and OCBC.
If you do require to make payment via credit card, we can arrange for payment through PayPal with an additional fee of $7.
All prices stated are in Singapore Dollars (SGD).
Refund and Exchange Policy
All sales are final. Good sold are not refundable or exchangeable, unless there is an error in shipment on our part.
Delivery within Singapore
We will deliver only upon receipt of payment in full.
We deliver 7 days a week.
Our earliest delivery date is scheduled at least 5 to 7 business days from date of order confirmation.
Please note that:
Lizzie’s Little RainBOW is not responsible for late delivery, if any part of the address is incorrect.
Please contact us for instructions on how to place your order.
Your privacy is very important to us. Lizzie’s Little RainBOW does not share any information obtained about our customers to any third parties.
Thank you for your support!